Vertical Scroll Widget not Responsive

Resolved Anonymous User 5738192
(@anonymized-5738192)

5 years, 8 months ago

Hello,

I have created a page using Premium Vertical Scroll widget. The page is not responsive. That means, images used in sections are getting (automatically)cropped on smaller devices like mobile. Aspect ratio of the images are not retained. So full images are not visible on mobile.

Could you help?

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

jiacheng96
(@jiacheng96)

5 years, 8 months ago

same too it doesnt work on smaller devices

https://homeauto.sg/home-2

jiacheng96
(@jiacheng96)

5 years, 8 months ago

Anyone can help?

Plugin Author Leap13
(@leap13)

5 years, 8 months ago

Hi @jiacheng96, @theoff

Hope you’re doing well today 🙂

@theoff I’ve checked the attached page, I can see that images are added as backgrounds, that’s why they are resized when window size is changed. This is actually not related to Premium Vertical Scroll widget, but the way backgrounds act on page resize. You can try just by navigating the template page and resize the window, so I recommend using Image widget instead of uploading images as backgrounds.

@jiacheng96 I can see the team already replied your ticket, so could you please check from your end? 🙂

Regards

jiacheng96
(@jiacheng96)

5 years, 8 months ago

Hi @leap13, my Ticket
#131371 hasn’t been replied, really hope that it can be fixed quickly as it is really quite urgent

Thread Starter Anonymous User 5738192
(@anonymized-5738192)

5 years, 8 months ago

Thanks for useful insight!
Thread Starter Anonymous User 5738192
(@anonymized-5738192)

5 years, 8 months ago
Hi,

Now I am using Image Widget for the images instead of using them as section backgrounds.

I set the same page as static home page, created with Premium Vertical Scroll Widget.

But the page neither displays nor scrolls properly.

What should I do?

Thanks
- This reply was modified 5 years, 8 months ago by Anonymous User 5738192.
- This reply was modified 5 years, 8 months ago by Anonymous User 5738192.
- This reply was modified 5 years, 8 months ago by Anonymous User 5738192.
leap13support
(@leap13support)

5 years, 8 months ago

Hi @theoff ,

Hope you’re doing well today 🙂

Actually, the issue happened cause of conflict of using Premium Vertical Scroll with FullPage.js coming from your theme. Here’s a screenshot for more clarification.

So, please make sure that you’re using only Premium Vertical Scroll widget on your page.

Regards

Thread Starter Anonymous User 5738192
(@anonymized-5738192)

5 years, 8 months ago

Hi @leap13support

Thanks for useful insights!

Have a safe and great day!

Regards

Viewing 8 replies - 1 through 8 (of 8 total)

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