Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author WC Lovers

    (@wclovers)

    I am really sorry for your bad experience, but we never neglect any of our users.

    Not only paid users, we take care of our free plugin users with same responsibility.

    You may check here in forum, we reply our users regularly.

    We always try to reply any queries within 24 hours but sometimes it’s delayed upto 48 hours. That’s just because of number of support queries are too high, have no intention to neglect any user or their queries.

    Thread Starter Jess

    (@jamiesc)

    Why say sorry if you dont mean it? WHat purpose if you reply to queries if you dont mean to answer them? You dont care about any questions being asked by your users or customers, seriously.

    My only question is this:
    When I access any store in frontend with no product, I cant see it in frontend at all. This one: wcfmmp.wcfmdemos.com/store/2020champions/?v=dc22bee690b7
    (if this lebron James has no product, the above URL will be 404)

    So all I want is to show this store page even though it has no product. Not the store list page but the store page itself. Thats all. Can you try to understand pleeease?

    Im not ranting here for no purpose. I have been waiting for a week and you are still letting me wait, especially over the weekend.

    Plugin Author WC Lovers

    (@wclovers)

    Hi, how can I show stores with no products in stores list page?

    Thanks

    – Your very first question was this, so I was confused!

    When I access any store in frontend with no product, I cant see it in frontend at all. This one: wcfmmp.wcfmdemos.com/store/2020champions/?v=dc22bee690b7
    (if this lebron James has no product, the above URL will be 404)

    By default WCFM always store pages, whether those has product or not. Like this without no product – wcfmmp.wcfmdemos.com/store/la_tiendita

    Have you created store page template using Elementor? If yes, then it will not show store page without product and will show 404 as store page is also a “shop” page. Now if there is no product then Elementor consider this as 404 page.

    Thread Starter Jess

    (@jamiesc)

    No, no elementor was not used for store page.

    example.com/Shop is visible at frontpage.
    Other shop pages with products are visible as well.
    Only shop page with no products are showing 404.

    What am I doing wrong? I have been hanging here for more than 10 days.

    Plugin Author WC Lovers

    (@wclovers)

    I already show you example, by default there is no restriction for stores without products.

    Be sure that store vendor not marked as offline or disabled.

    Also check, have you installed this plugin in your site? https://ww.wp.xz.cn/plugins/wc-frontend-manager-elementor/

    Plugin Author WC Lovers

    (@wclovers)

    example.com/Shop is visible at frontpage.
    Other shop pages with products are visible as well.
    Only shop page with no products are showing 404.

    – Confusing! Are you talking about vendor’s store page or “shop” page?

    Thread Starter Jess

    (@jamiesc)

    I had this installed but just disabled it:
    WCFM – WooCommerce Multivendor Marketplace – Elementor
    still no effect

    example.com/store/a = has product
    example.com/store/b = has no product

    Im talking about vendor’s store page(example.com/store/b)
    – I thought this page is using Wcommerce shop page?

    Ive just tried adding one product to store/B and then its showing at frontend now. (example.com/store/b)

    example.com/store/a
    is showing at frontend with no problem

    Any setting in wcfm for this?
    I dont uderstand. I really need to solve this.

    Plugin Author WC Lovers

    (@wclovers)

    Do you have Elementor plugin installed or not?

    Plugin Author WC Lovers

    (@wclovers)

    Any setting in wcfm for this?
    I dont uderstand. I really need to solve this.

    – This is not because of WCFM. Due to some other plugin, possibly Elementor.

    Disable your site’s all plugins except WCFM and check. Then activate other plugins one by one, you will find out the problematic plugin.

    Thread Starter Jess

    (@jamiesc)

    I tried disabled themes and plugins, even elementor. No luck.

    Ive tried all the combinations:
    Move the product to another vendor.
    Once the vendor has no product, it will show 404 at frontend.

    Also, Ive created a new WP Multisite with new WCFM installation(main site) and added a new vendor with no product added. This vendor cant be viewed at frontend until I add a new product to it.

    WHat should I do. Ive been looking at the screen and trying this for more than 10 days and few hours a day. 3 Freelance programmers asked me to check with you. They cant find the reason even after paying them.

    Plugin Author WC Lovers

    (@wclovers)

    I have replied you at premium support ticket.

    Also, Ive created a new WP Multisite with new WCFM installation(main site) and added a new vendor with no product added.

    – Is this a multi site installation?

    Thread Starter Jess

    (@jamiesc)

    Thanks so much! I know you are great.

    Plugin Author WC Lovers

    (@wclovers)

    Please check premium support ticket reply.

    Plugin Author WC Lovers

    (@wclovers)

    As I told you, it’s due to Elementor.

    • This reply was modified 5 years, 8 months ago by WC Lovers. Reason: Screen recording deleted due to security reasons
Viewing 14 replies - 1 through 14 (of 14 total)

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