Very capable yet manageable booking system

  • gtstraining

    (@gtstraining)


    8 months, 1 week ago

    This plugin has an amazing amount of capability. I have struggled with some of the settings (such as CRON jobs for scheduled notifications) as I am a novice but I told an AI to “take on the role of an Amelia Bookings Support Representative” and just hit with questions. Much quicker than finding the info in the documentation but all the info is clearly there as the AI was able to answer me.

    The capability is better in the Appointment section than the Event booking however I use it for all our classes (as events) and it works well.

    Support is not live chat which can be frustrating if your in a panic. If there is a lot of back and forth it can take a while (I assume I am also in a different time zone) but the support people are knowledgeable and have helped solve my issues.

    • This topic was modified 8 months, 1 week ago by gtstraining.
    • This topic was modified 8 months, 1 week ago by gtstraining.
Viewing 1 replies (of 1 total)
  • Plugin Support Aleksandar Vuković

    (@aleksandartms)

    6 months, 4 weeks ago

    Hey there,

    We really appreciate your 5-star review! It’s great to see Amelia meeting your needs and our team being part of that success.

    We understand that the time zone difference can sometimes make replies feel a bit slower, but we’re truly glad to hear our support team was still able to help you resolve everything. We always do our best to respond as quickly as possible, no matter where our users are in the world.

    Thanks again for the thoughtful feedback and for using Amelia for your classes. It means a lot to the whole team!

Viewing 1 replies (of 1 total)

The topic ‘Very capable yet manageable booking system’ is closed to new replies.