Poor Support and Transparency Issues with WebAppick’s CTX Feed Plugin

While the WebAppick plugin offers decent functionality, the customer support is deeply disappointing and borderline unethical. I encountered an issue with an auto-renewal charge for a subscription I was unaware of, as no email notifications were never received. Despite multiple requests for clarification, including asking for the sender email of alleged renewal reminders to verify receipt, their support team provided vague, generic responses that dodged my questions.

Their claim that I may unsubscribed from notifications was baseless, with no evidence provided, and they refused to investigate the issue thoroughly. This lack of transparency and accountability feels like an intentional tactic to enforce a strict no-refunded policy, which seems designed to exploit customers. As a long-time user, I expected better treatment, but their dismissive attitude has eroded all trust.

I strongly advise potential users to reconsider relying on WebAppick due to their poor support and questionable business practices. I will not recommend this plugin to my clients and regret having done so in the past.

• This topic was modified 3 years ago by deyil.
• This topic was modified 1 year, 1 month ago by deyil. Reason: bad experience from customer support