• Resolved Dan Caragea

    (@dancaragea)


    Since I use plugin, I created a subpage called „Categorii video” under VIDEO (parent) in which I had and have only [aiovg_categories] shortcode.

    Since last update, after I chose VIDEO (has [aiovg_videos] shortcode) in Settings – SEO – Video Archive Page, child page „Categorii video” it no longer works: page not found.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support San Rosh

    (@sanrosh)

    I understand that you’ve set /video/ as the custom archive page in the plugin settings and created a subpage called “Categorii video” under it, which contains the [aiovg_categories] shortcode.

    However, when /video/ is configured as the archive page, the plugin treats any slug that comes after /video/ as a single video page. As a result, WordPress will try to locate a video with the slug /categorii-video/, and since no such video exists, it shows a “Page Not Found” error.

    This behavior has been the same since the initial version of the plugin. To confirm, I tested an older version on a clean WordPress installation using the same setup, and the single video page also failed to load.

    Therefore, we recommend not creating child pages under the page selected as your Video Archive Page.

    If you still believe this issue started only after the latest update, please open a support ticket here so we can investigate further:
    https://plugins360.com/support/

    Thread Starter Dan Caragea

    (@dancaragea)

    In Settings – SEO – Video Archive Page I left empty (I removed VIDEO). I get same error “Page Not Found” for child page “Categorii video”. I confirm it works well before.

    In addition, the main page containing [aiovg_videos] shortcode (VIDEO) displays a list of videos in descending order (aiovg_videos archive) although I have set 4 colomns, limit per page 16 videos, order by random etc.

    • This reply was modified 7 months, 1 week ago by Dan Caragea.
    Plugin Support San Rosh

    (@sanrosh)

    Q1. In Settings – SEO – Video Archive Page I left empty (I removed VIDEO). I get same error “Page Not Found” for child page “Categorii video”. I confirm it works well before.

    Kindly ensure that the “Single Video Page Slug” is not the same as the slug used for your main VIDEO page.

    That said, this behavior is indeed unusual. We’ve double-checked your configuration using our older plugin version, and it shows the same issue described in our previous message.

    To help us investigate further, please restore the plugin settings to what they were before the last update and contact us here:
    https://plugins360.com/support/

    Q2. In addition, the main page containing [aiovg_videos] shortcode (VIDEO) displays a list of videos in descending order although I have set 4 colomns, limit per page 16 videos, order by random etc.

    Kindly try using the following shortcode. If the issue persists, please try clearing your page cache.

    [aiovg_videos orderby="rand" columns="4" limit="16"]

    Since the page is set to display videos in random order, we also recommend disabling any caching applied to that page to ensure the videos load correctly each time.

    • This reply was modified 7 months, 1 week ago by San Rosh.
Viewing 3 replies - 1 through 3 (of 3 total)

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