• Resolved generictrade

    (@generictrade)


    After adding the code to the website page, the gallery renders properly, but when the thumbnail is clicked, the video does not activate.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Please can you put the link where is the gallery?

    We will check it and solve your problem.

    Thank You.

    Thread Starter generictrade

    (@generictrade)

    Since it takes you a full day to respond (“Priority Support”), we do not wish to make the page public for that long and have the chance for our visitors to have a negative experience. Please advise.

    Plugin Author totalsoft

    (@totalsoft)

    You can write us on our email.

    Here is our email: [email protected]
    send us the link for your page we will try to help you.

    And sorry for the late answer.

    Thank You.

    Thread Starter generictrade

    (@generictrade)

    Sent

    Thread Starter generictrade

    (@generictrade)

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Video does not work’ is closed to new replies.