Video Youtube NOT loading

  • Resolved gbrmtt

    (@gbrmtt)


    3 months, 1 week ago

    As per the object, only on some devices (mobile phones or PCs) I can’t open the videos.
    I can see the preview, I click to enlarge and start the video but it doesn’t start. The loading symbol always appears but the video never starts.
    Clicking on “Inspect element” displays the following error message:
    “has been blocked by CORS policy: NO Access-Control-Allow-Origin” header is present on the requested resource.

    Version plugin: 2.5.0

    Version WP: 6.9.1

    • This topic was modified 3 months, 1 week ago by gbrmtt.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rob Ghazaryan

    (@totalsoftsupport)

    3 months ago

    Hello, dear gbrmtt.

    Thank you for contacting us. Our team is always ready to help you.

    Sorry for the late reply. We have reviewed the issue, and our team is currently working on resolving the problem. The issue will be fixed in the next version. A new version of the gallery will be released today. Please wait for the plugin update.

    We have no limit on the number of menus. You can add as many tabs as you want.

    Customer satisfaction is our priority and we do our best to make your experience even better.

    Thank you very much.

    Thread Starter gbrmtt

    (@gbrmtt)

    3 months ago

    I just updated but the problem persists

    Version plugin: 2.5.1

    Plugin Support Rob Ghazaryan

    (@totalsoftsupport)

    3 months ago

    Excuse me. Can I see a screenshot of which version you have?

Viewing 3 replies - 1 through 3 (of 3 total)

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