Views count is correct??

  • Resolved rosella1967

    (@rosella1967)


    9 years, 8 months ago

    Goodmorning,
    First of all sorry for my english, I m writing from Italy.
    I ve installed the plugin on a customer website, but he’s astonished about the number of visits that your plugin indicate daily..he thinks the count has something wrong or doesn’t work properly.
    For example sometimes he notice that in the same time on different pages the count indicate 3 views (all at the same time). My question is: does this counter count precisely how many visits every single page or article has everyday? Is it reliable? I need to be reassured ’cause a counter is very important for my customer business.
    Thanks in advance for your answer and have a nice day…

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  • Plugin Author Steve Truman

    (@a3rev)

    9 years, 8 months ago

    Hello @rosella1967

    Page view count adds a new count each time a page url is called and it is 100% accurate. We have seen instances where a site will add 2 or 3 or even 5 to the count on each page load – this is a bug in the theme of a plugin that causes a url when clicked on to load, then reload and reload before the page actually shows. Our plugin counts all of those – because it should never happen –

    If you are seeing it only on some pages (not all) it is an issue with something that is on that post or page and is causing the multiple load of the post or page url when it is visited.

    Regards
    Steve

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