Visibility rules not working, Forminator plugin

  • Resolved alfonsoelia

    (@alfonsoelia)


    4 years, 2 months ago

    Hello, I need a form with some conditional visibility rules, and I did it. The problem is that while it works on the wordpress preview, it actually shows all the fields when published.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    4 years, 2 months ago

    Hi @alfonsoelia

    I hope you’re well today!

    I’ve visited page in question and I see that there’s an important JS error showing up in browser console, stating that the “jQuery is not defined”.

    It usually means that due to some sort of asset optimization (e.g. JS being deferred or minified/combined) jQuery is not yet available for form scripts when it’s needed. Such issue can also sometimes be caused by caching and/or some conflict on site but I’d start with optimization.

    Are you using any asset (JS/CSS) optimization tools on site? If yes, see if you can set it to skip (exclude from optimization) jQuery and if so – do it, clear all caches and test the form again.

    If it doesn’t help (or there’s no option to exclude) – let me know what tool for asset optimization are you using.

    Kind regards,
    Adam

    Thread Starter alfonsoelia

    (@alfonsoelia)

    4 years, 2 months ago

    It works!The problem was the optimizer plugin. Thanks a bunch!

Viewing 2 replies - 1 through 2 (of 2 total)

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