• Resolved srawlo

    (@srawlo)


    Hi, I cannot seem to get the pop-up visibility rules to function correctly. If I set to “show all/any”, then the pop-up shows on all pages of my site (correct). If I set to “show” for a specific one or more “Woocommerce Category” (as desired), then I never see the pop-up anywhere (incorrect).

    Yes, I’ve tried clearing cache, history, new browser app, etc.

    Please advise.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @srawlo

    Sorry to hear you are having this issue.

    Could you please export your PopUp and we can take a look on the visibility rules?

    https://wpmudev.com/docs/wpmu-dev-plugins/hustle/#module-dashboards

    Upload on google drive and share the link.

    Best Regards
    Patrick Freitas

    Thread Starter srawlo

    (@srawlo)

    Hi @srawlo,

    Thanks for sharing the export, I was doing some tests on my end with that and similar popup created based on it and I was able to replicate the issue there as well.

    It seems that we’re dealing with a bug related to Woo categories 🙁

    I have already created a bug report for our developers so they can look into it and resolve it in future updates.

    At the moment you can use Specific URL condition and add full links of your category pages, I’ve tested this on my end and that worked as expected.

    Cheers,
    Predrag

    Thread Starter srawlo

    (@srawlo)

    Thanks so much for digging around, finding the bug, submitting report for future updates – *and* for providing a short-term work around! 🙂 Excellent and many thanks!

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @srawlo

    We are happy to hear you liked the support.

    We already reported to the plugin team and I hope we can improve it in the future.

    I am marking this thread as resolved, but feel free to ping us anytime you need.

    Best Regards
    Patrick Freitas

Viewing 5 replies - 1 through 5 (of 5 total)

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