Visits not tracking | ww.wp.xz.cn

ivolake
(@ivolake)

5 years, 11 months ago
Hello! I’ve encountered to a problem with tracking. I have Matomo, deployed on different server, and WP website, where i installed WP-Matomo plugin, and done all settings following to instructions. So now i have dashboard, and in Settings->Show Statistics page i see my tracking code, but Matomo still doesnt track anything. There are empty statistics both on WP dashboard and in Matomo magament webpage. Where i done wrong?
- This topic was modified 5 years, 11 months ago by ivolake.
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Plugin Author braekling
(@braekling)

5 years, 9 months ago

I guess you talk about Settings -> Add Tracking Code?

Is adding the tracking code enabled there? Please also check the filter settings, do you exclude any user roles from tracking?

Afterwards, you should check your page’s source code. Does the tracking code appear? If not, check your theme (see this post for further information on this: https://ww.wp.xz.cn/support/topic/matomo-code-not-showing-in-the-source-code/#post-10987573).

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1 reply
2 participants
Last reply from: braekling
Last activity: 5 years, 9 months ago
Status: not resolved