Visual Editor does not open

  • gmichael7

    (@gmichael7)


    12 years ago

    I’ve been thru many posts about this, and followed all of the standard advice

    • Disabled all Plugins – no change

      • Switched to twentyfourteen theme – no change

    • Checked user settings – visual editor is on

      I haven’t done something I read about working with the plugins folder via FTP, as that sounded a bit advanced, but I will try this if someone can walk me through it. I know my way around my file structure, but I’m not a coder or web admin.

      Any other likely suspects to check on?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    12 years ago

    I haven’t done something I read about working with the plugins folder via FTP, as that sounded a bit advanced, but I will try this if someone can walk me through it.

    – resetting the plugins folder by FTP or PhpMyAdmin.

    – Also, check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.

    – also, review this codex: http://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Thread Starter gmichael7

    (@gmichael7)

    12 years ago

    I can get into PHPMyAdmin, but how does one ‘RESET’ the plugins folder? I don’t recall seeing a Reset button in there.

    Moderator t-p

    (@t-p)

    12 years ago

    please review the link I provided above. here it is again: resetting the plugins folder

    Thread Starter gmichael7

    (@gmichael7)

    12 years ago

    I followed all instructions, reset the plugins folder, still can’t open the visual editor tab.

    Any other possible culprits?

    Moderator t-p

    (@t-p)

    12 years ago

    try add this code to your wp-config.php file:
    define( 'SCRIPT_DEBUG', true );

    Thread Starter gmichael7

    (@gmichael7)

    12 years ago

    Ok, that line of code was already in there, but with ‘false’, so I changed to ‘true’. Is there an error log that I can look at now?

    Moderator t-p

    (@t-p)

    12 years ago

    By changing it to ‘true’, does the visual editor work?

    Thread Starter gmichael7

    (@gmichael7)

    12 years ago

    No, still nothing. The tab is there but clicking it does nothing.

Viewing 8 replies - 1 through 8 (of 8 total)

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