Visual/Text tabs missing in text editor

  • claudioandres

    (@claudioandres)


    6 years, 2 months ago

    Hello, I have some issues with the text editor.
    The Visual/Text tabs doesn’t appearance.
    I have 5.3.2–es_ES WordPress version in AWS installed from zero (not an update).
    My theme is Renden.
    No cache plugins installed.

    and I already did:
    – Check and uncheck in my profile the “Disable the visual editor when writing” option
    – Install Classic Editor
    – Install TinyMCE advance and configuration versions
    – Install composers like Site Origin and Elementor
    – Clear cache browser many times
    – Active and deactivate plugins
    – The “Site Health” option shows that everything is ok
    – Review the js and php source code and compare with other wordpress site with the text editor perfectly function, but nothing is missing.

    I’m attaching some captures:
    https://nimb.ws/JEVNfc
    https://nimb.ws/H6k4zA

    What could be happening?
    I will really appreciate your help.
    Thanks for your time.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Carike

    (@carike)

    6 years, 2 months ago

    Please post your question here:
    https://ww.wp.xz.cn/support/plugin/gutenberg/
    The Gutenberg team are trying to understand possible bugs in the editor, but they are not usually around these parts of the forums.

    If the bug can be confirmed, it should be reported on GitHub.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years, 2 months ago

    It looks like you’re using the classic editor.

    This may be a plugin or theme conflict. Please attempt to disable all other plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://ww.wp.xz.cn/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time.

    Aims Infosoft

    (@aimsinfosofts)

    6 years, 2 months ago

    Hello,

    Log into your WordPress admin > WordPress Main Menu > Users > Edit(user with issue) > First Option Top of Screen is “Visual Editor”[http://prntscr.com/rgzmbb] > Unchecked the box > clicked save, and everything was fixed.

    Thanks!

    Thread Starter claudioandres

    (@claudioandres)

    6 years, 2 months ago

    Hello, thanks for your answer.
    As I mention in my answer description, I already did it and doesn’t work.
    Thanks for your time.

Viewing 4 replies - 1 through 4 (of 4 total)

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