Visualiser plugin not working with EXTRA theme version 4.9.2

  • Resolved meha8878

    (@meha8878)


    4 years, 7 months ago

    Hi.
    Visualiser plugin is not working with my theme- EXTRA by Divi.
    It is working on my other 3 sites which are exact copy of each other. On these 3 sites, my theme version is 4.9.4 and plugin version is 3.6.0.

    This new site is also a copy of the exisiting 3 sites, but i have here theme version 4.9.2 and plugin version 3.6.0 and plugin is not working.

    when i am trying to add a new chart, it shows critical error page.

Viewing 1 replies (of 1 total)
  • luciamarinescu

    (@luciamarinescu)

    4 years, 7 months ago

    Hi @meha8878!

    Thanks for choosing Visualizer!

    As you mentioned that everything works properly with the latest version of the theme on other sites, please update the theme to the latest version on that site too and then everything should work as expected.

    Have a nice day!

Viewing 1 replies (of 1 total)

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