Vm

  • andrewwoo007

    (@andrewwoo007)


    3 years, 3 months ago

    I’m using a pro version.Support is fast to the initially reply to your messages, but when you reply more detials the asked for, they do not help and are very slow.

    • This topic was modified 3 years, 3 months ago by andrewwoo007.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mostafa Soufi

    (@mostafas1990)

    3 years, 3 months ago

    Hello,

    I’m sorry to hear about that. Can you please tell me what your ticket number is? I’m asking because I can’t find any related tickets or emails with your username. 🙂

    Thread Starter andrewwoo007

    (@andrewwoo007)

    3 years, 3 months ago

    I was not given a ticket number, just submitted the issue through contact form on the plugin contact page. My order number is #20622

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    3 years, 3 months ago

    I apologize for the delay in responding to your ticket; the reason was that we were somewhat preoccupied with the implementation of new plugin changes. I’ll immediately assist in the problem’s resolution on your ticket.

    Best

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Vm’ is closed to new replies.