W3 Total Cache causing problem with Divi Portfolio

  • Resolved seaforth

    (@seaforth)


    3 years, 3 months ago

    My site is using Divi and W3 Total Cache. Recently, I noticed a problem with the Divi Filterable Portfolio module and have traced that problem to W3 Total Cache. That is, when I deactivate W3 Total Cache the problem goes away.

    Basically, when you click on one of the portfolio filters the projects seem to disappear. They are actually still there — which you can see if you hover over them or click on one, but they are invisible.

    Elegant Themes assures me that Divi is compatible with W3 Total Cache so I am guessing it has to be one of my settings. Does anyone know how I can narrow down what setting is causing the problem?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    3 years, 3 months ago

    Hello @seaforth

    Thank you for reaching out and I am happy to assist you with this.

    Can you please disable the settings one by one in Performance>general settings, save the settings and purge the cache after each setting is disabled, and see which one might be causing the issue? Please start with Lazyloading and let me know if this helps!

    Thanks!

    Thread Starter seaforth

    (@seaforth)

    3 years, 3 months ago

    Thank you. It does seem to be the Lazyloading feature. So I just leave this deactivated?

    Thanks so much!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    3 years, 3 months ago

    Hello @seaforth

    Thank you for yoru feedback and I am glad the problem is resolved.

    You should leave Lazyload disabled since the theme/ plugin you are using on those pages has some type of lazyloading as well which conflicts with the W3TC lazyload.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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