Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    What country are you located in and what is your Internet provider? That is suggesting that there is some type of network problem reaching our servers. We haven’t had any problems lately, so my hypothesis is something regarding your service provider.

    Cheers!

    Thread Starter medfan2003

    (@medfan2003)

    Hi Brandon. i live in Lebanon..
    i use Jetpack in 2 websites on the same server
    the old version work great in the first one
    in the second i click update and the error begin
    and look, yesterday i click disable jetpack and the error stop

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Hi Brandon,
    I am having the same problem as medfan2003. My server is located in USA and I am trying to access it ftom Australia.
    Any suggestions.
    Cheers!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Could you all let me know the exact file you’re having trouble accessing? The problem might indeed be caused by this issue, which will be fixed in the next Jetpack release:
    https://github.com/Automattic/jetpack/pull/2698

    The problem is happening with all posts. The intersting thing I noticed is; it happens on one device and not showing on the other one. The main difference is that they are linked to different internet service providers in Brisbane city.
    Cheers,
    Coptic Treasures

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Could you try disabling the Notifications module under Jetpack > Settings in your dashboard, and let me know how it goes?

    Could you also try logging out of your WordPress account, and see if the problem remains?

    Thanks!

    The error stopped after disabling the notifications module.
    Cheers,
    Coptic treasures

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Thanks. That means that the fix I mentioned earlier should work. It will be included in the next Jetpack update, scheduled to be released next week.

    Thanks for your help, appreciated

    Thank You! Had the same problem.

    Turned off notifications in Jetpack.

Viewing 11 replies - 1 through 11 (of 11 total)

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