• Resolved chas108

    (@chas108)


    WordPress 4.9.8
    Divi 3.15
    WP Google Maps 7.10.33

    When the WP Google Maps plug-in is activated, I get the following errors on trying to update the page. Any help resolving these issues will be greatly appreciated.

    “Warning: Cannot modify header information – headers already sent by (output started at /home/discfairfield/public_html/fairfieldinfocenter.org/wp-content/plugins/wp-google-maps/includes/class.google-maps-api-loader.php:34) in /home/discfairfield/public_html/fairfieldinfocenter.org/wp-content/themes/Divi/includes/builder/functions.php on line 2546

    Warning: Cannot modify header information – headers already sent by (output started at /home/discfairfield/public_html/fairfieldinfocenter.org/wp-content/plugins/wp-google-maps/includes/class.google-maps-api-loader.php:34) in /home/discfairfield/public_html/fairfieldinfocenter.org/wp-content/themes/Divi/includes/builder/functions.php on line 2548

    Warning: Cannot modify header information – headers already sent by (output started at /home/discfairfield/public_html/fairfieldinfocenter.org/wp-content/plugins/wp-google-maps/includes/class.google-maps-api-loader.php:34) in /home/discfairfield/public_html/fairfieldinfocenter.org/wp-admin/post.php on line 198

    Warning: Cannot modify header information – headers already sent by (output started at /home/discfairfield/public_html/fairfieldinfocenter.org/wp-content/plugins/wp-google-maps/includes/class.google-maps-api-loader.php:34) in /home/discfairfield/public_html/fairfieldinfocenter.org/wp-includes/pluggable.php on line 1219”

    • This topic was modified 7 years, 9 months ago by chas108.
Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi there

    Thank you for getting in touch, my apologies for any inconvenience caused.

    Please update to 7.10.34 in which this issue is solved.

    If you could please confirm that fixes the issue for you we would be grateful!

    Kind regards
    – Perry

    Thread Starter chas108

    (@chas108)

    Hi Perry,

    Thanks for getting back with me and for the update. The update has fixed the issue I originally wrote about, but has introduced another issue…
    * I now do not get the Divi Builder items (Sections, Rows, Modules) when I bring up the page to edit it. There is nothing shown to edit. The page is rendered correctly in a browser. The pages without the GoogleMaps plug-in on them can be edited just fine.

    Please advise,

    Thanks again,

    Charles

    Hi Charles

    Sorry to hear that, there are known incompatibilities with Divi which we’re looking into.

    Would you be able to open a ticket attaching FTP details for the site in question so we can address this?

    Kind regards
    – Perry

    Thread Starter chas108

    (@chas108)

    Hi Perry,

    I will get in touch with the guy who manages the server for that info. There may be a day’s delay as I am about to go out of town for the day.

    Thanks,

    Charles

    Thread Starter chas108

    (@chas108)

    Hi Perry,

    I have put a request in with our server admin.
    Just FYI – the last version to work with no issues was 7.10.31. So some change between that version and the next seems to have caused the issue.

    Thanks,

    Charles

    Thread Starter chas108

    (@chas108)

    Hi Perry,

    I entered a support ticket today. Unfortunately, the ticket system did not give me a confirmation of ticket entry, and I did not receive a confirmation via email. I have no way of knowing if the ticket actually made it into the system.

    Thanks,

    Charles

    Hi Charles

    We are investigating a potential problem there, did you check your spam folder?

    If you haven’t had an answer from the support team yet, can you please try again?

    My apologies for asking you to repeat yourself, we appreciate your patience in this matter.

    Kind regards
    – Perry

    Thread Starter chas108

    (@chas108)

    Hi Perry,

    Nothing in my spam folder. I have replied to your email with details.

    If you still need me to re-enter, please let me know.

    How can I access the ticket?

    Thanks,

    Charles

    Thread Starter chas108

    (@chas108)

    There have been no responses to my emails since 9/28.

    Have I been dropped from the queue?

    Thanks,

    Charles

    Hi Chas

    I’m terribly sorry you haven’t had a reply in a timely fashion – we wouldn’t drop you from the queue at all.

    Can you please e-mail me directly on [email protected] so we can get this resolved immediately.

    Again, my apologies for any delay in getting this solved.

    Kind regards
    – Perry

    Thread Starter chas108

    (@chas108)

    Hi Perry,

    I was away from my office today and so did not have access to some of the information you requested. I replied as best I could with the info I remembered.

    Please let me know if I did not supply you with enough info or if you need more info from me.

    Thanks,

    Charles

    Hi Charles

    I’ve received and responded to your e-mail, if we could correspond there to get this issue solved that would be great.

    Thank you again for your patience in this matter!

    Kind regards
    – Perry

Viewing 12 replies - 1 through 12 (of 12 total)

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