Warning emails

  • Resolved maw2k

    (@maw2k)


    8 years, 9 months ago

    hey,

    since the last bigger update I am getting for all my installations “BPS Pro Alert: The BPS plugin has been deactivated” emails every day.

    Where can I stop this? The plugin is not deactivated. I try to uninstall it and re-install it that was not a solution.

    I saw in the Plesk WordPress tool that when the current BPS plugin is installed it shows also:

    1.0 (?) Inactive

    When I try to remove that it says:

    Unable to uninstall the plugins from the WordPress installation xxxxx: Warning: The ‘bps-mu-tools’ plugin could not be found.

    Hope this helps to debug.

    thanks.

Viewing 15 replies - 1 through 15 (of 15 total)
  • lukashertig

    (@lukashertig)

    8 years, 8 months ago

    Hello,

    you may want to contact Plesk support about that as well, just in case 🙂
    Plesk Support

    thanks
    Lukas

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    BPS has a must-use plugin that is just a single file in the /wp-content/mu-plugins/ folder and the technical naming convention used by WordPress for that single file is a “must-use plugin”. A must-use plugin is not the same thing as a regular plugin. Obviously the Plesk WordPress tool is not designed to check for must-use plugins specifically.

    WordPress Must Use plugins codex: https://codex.ww.wp.xz.cn/Must_Use_Plugins

    BPS MU Tools must-use plugin has enable/disable capability by going to your Plugins page > click on the Must-Use link at the top of the Plugins page. You can then disable the BPS deactivation check. Not really sure why BPS would be seen as deactivated if it is activated. Possible causes could be another plugin or your theme is interfering with the BPS plugin deactivation check, the BPS plugin is actually being deactivated and reactivated, some sort of intermittent server problem, some sort of Browser problem, etc. The check is not really that important to have enabled for the BPS free plugin. So the simple solution would be to disable that check on the Plugins page > Must-Use link > disable X.

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    A couple of oddball issues that I have seen before is the web host is working on/migrating/repairing the MySQL DB and while doing that they disconnect all WordPress databases temporarily/intermittently, which would trigger the email alert since technically BPS is deactivated/unable to reach your WordPress database.

    A web host is migrating websites to a different server – the same principles apply as above.

    • This reply was modified 8 years, 8 months ago by AITpro.
    Thread Starter maw2k

    (@maw2k)

    8 years, 8 months ago

    I am the webhost, we can exclude that.

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    Do you own your own server hardware and software? How are you hosting your site? Colocation, inhouse, etc?

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    Is this issue resolved?

    Thread Starter maw2k

    (@maw2k)

    8 years, 8 months ago

    it is a vserver and its me hosting the site. It is still not resolved. Where do I disabled the check? I don’t find it oO

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    BPS MU Tools must-use plugin has enable/disable capability by going to your Plugins page > click on the Must-Use link at the top of the Plugins page. You can then disable the BPS deactivation check.

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    Did you find and disable the BPS plugin deactivation check?

    Thread Starter maw2k

    (@maw2k)

    8 years, 8 months ago

    yes. Sorry never saw that somehow before. Lets see how it goes.

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    How did it go?

    rogerjh

    (@rogerjh)

    8 years, 8 months ago

    I am having the same problem, except in the Must Use window, none of the links are active. A user deleted the plugin entirely, and I don’t have FTP access. Please help. Thanks.

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    Reinstall the BPS plugin on the WP Plugins page and then uninstall the BPS plugin again by doing a “complete uninstallation”, which will delete the BPS MU Tools must-use plugin.

    https://ww.wp.xz.cn/plugins/bulletproof-security/#faq

    Uninstall Options
    An Uninstall Options link is located on the WordPress Plugins page under the BulletProof Security plugin.
    Clicking the Uninstall Options link loads a jQuery UI Dialog Form with 2 uninstall options.
    If you are upgrading to BPS Pro, select the BPS Pro Upgrade Uninstall option and click the Save Option button or just click the Close button and do a normal plugin uninstall.
    If you want to completely delete the BPS plugin, all files, Custom Code and BPS database settings, select the Complete BPS Plugin Uninstall option, click the Save Option button, click the Close button and do a normal plugin uninstall.

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    @maw2k – Is the issue resolved?

    Plugin Author AITpro

    (@aitpro)

    8 years, 8 months ago

    Assuming all questions have been answered – the thread has been resolved. If the issue/problem is not resolved or you have additional questions about this specific thread topic then you can post them at any time. We still receive email notifications when threads have been resolved.

Viewing 15 replies - 1 through 15 (of 15 total)

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