• Resolved Anonymous User 8845258

    (@anonymized-8845258)


    Hi, this message shows up within the logs:

    Warning: realpath(): open_basedir restriction in effect. File(/data/web/e97278/html) is not within the allowed path(s): (/data/web/e97278/html/regine:/data/web/e97278/phpsession:/data/web/e97278/phptmp:/tmp:/usr/bin) in /data/web/e97278/html/regine/wp-content/plugins/backwpup/inc/class-jobtype-file.php on line 526

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  • Hello @crazy_cat
    the warning caused by your hoster open_basedir config, I think you can just ignore it, or better, contact the hoster and ask them for support ^^
    I hope my answer could help and please keep us updated!

    @crazy_cat
    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://ww.wp.xz.cn/support/plugin/backwpup/reviews/#new-post

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