Warning: This server’s database does not support [utf8]

  • Resolved jaspash

    (@jaspash)


    1 year ago

    Hello,

    I get this warning message when doing the validation step: “This server’s database does not support the source site’s character set [utf8]”

    I understand that it tells me that the database where I will install the new site does not support [utf8]. But this is wrong. The database is a (Mariadb 11.4) and does support UTF8. You can see that in this capture: https://drive.google.com/file/d/1roIukDwqppU5QUrj_BRXcRcQZOApqSs2/view?usp=sharing

    What am I missing here?

    Please, let me know.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    1 year ago

    Hi @jaspash ,

    Thanks for reaching out to us.

    I understand that when you tried to restore a backup, the installer triggered the following error:
    This server’s database does not support the source site’s character set [utf8]

    To resolve this issue, please follow the instructions in the following guide:
    https://duplicator.com/knowledge-base/how-to-fix-unicode-and-character-encoding-issues/

    Please let me know if the instructions in this guide help you.

    Thanks!

    Thread Starter jaspash

    (@jaspash)

    1 year ago

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    1 year ago

    Hi @jaspash ,

    Thanks for your reply.

    I’m going to mark this topic as resolved.

    If you have any questions, or need further assistance, please don’t hesitate to reopen this topic, or create a new one, and we will do our best to help you.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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