Warning: Undefined array key “id”

Resolved frankdan
(@danfrankdancom)

1 year, 2 months ago

I have Version 3.22.0. Do I need to go back?

If it makes any difference, Donation Goal is disabled.

The front looks OK, but when I look at my individual Donations, I see this:

Change Donor:

Warning: Undefined array key “id” in /home/domains/earthjourney.org/public/wp-content/plugins/give/src/PaymentGateways/DataTransferObjects/GiveInsertPaymentData.php on line 102

Warning: Undefined array key “title” in /home/domains/earthjourney.org/public/wp-content/plugins/give/src/PaymentGateways/DataTransferObjects/GiveInsertPaymentData.php on line 103

Warning: Undefined array key “email” in /home/domains/earthjourney.org/public/wp-content/plugins/give/src/PaymentGateways/DataTransferObjects/GiveInsertPaymentData.php on line 104

Warning: Undefined array key “firstName” in /home/domains/earthjourney.org/public/wp-content/plugins/give/src/PaymentGateways/DataTransferObjects/GiveInsertPaymentData.php on line 105

Warning: Undefined array key “lastName” in /home/domains/earthjourney.org/public/wp-content/plugins/give/src/PaymentGateways/DataTransferObjects/GiveInsertPaymentData.php on line 106

Fatal error: Uncaught Error: The script tried to call a method on an incomplete object. Please ensure that the class definition “Give\Vendors\Faker\ValidGenerator” of the object you are trying to operate on was loaded _before_ unserialize() gets called or provide an autoloader to load the class definition in /home/domains/earthjourney.org/public/wp-content/plugins/give/give.php:549 Stack trace: #0 /home/domains/earthjourney.org/public/wp-content/plugins/give/src/PaymentGateways/DataTransferObjects/GiveInsertPaymentData.php(128): Give->__get() #1 /home/domains/earthjourney.org/public/wp-content/plugins/give/src/PaymentGateways/DataTransferObjects/GiveInsertPaymentData.php(108): Give\PaymentGateways\DataTransferObjects\GiveInsertPaymentData->getLegacyBillingAddress() #2 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(451): Give\PaymentGateways\DataTransferObjects\GiveInsertPaymentData->toArray() #3 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(462): Stripe\StripeObject->Stripe\{closure}() #4 [internal function]: Stripe\StripeObject->Stripe\{closure}() #5 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(466): array_reduce() #6 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(476): Stripe\StripeObject->toArray() #7 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(483): Stripe\StripeObject->toJSON() #8 /home/domains/earthjourney.org/public/wp-content/plugins/give/includes/forms/functions.php(1490): Stripe\StripeObject->__toString() #9 /home/domains/earthjourney.org/public/wp-content/plugins/give/includes/forms/functions.php(1469): give_get_donor_name_with_title_prefixes() #10 /home/domains/earthjourney.org/public/wp-content/plugins/give/includes/admin/class-give-html-elements.php(270): give_get_name_with_title_prefixes() #11 /home/domains/earthjourney.org/public/wp-content/plugins/give/includes/admin/payments/view-payment-details.php(676): Give_HTML_Elements->donor_dropdown() #12 /home/domains/earthjourney.org/public/wp-content/plugins/give/src/Donations/DonationsAdminPage.php(103): include(‘…’) #13 /home/domains/earthjourney.org/public/wp-includes/class-wp-hook.php(324): Give\Donations\DonationsAdminPage->render() #14 /home/domains/earthjourney.org/public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #15 /home/domains/earthjourney.org/public/wp-includes/plugin.php(517): WP_Hook->do_action() #16 /home/domains/earthjourney.org/public/wp-admin/admin.php(259): do_action() #17 /home/domains/earthjourney.org/public/wp-admin/edit.php(10): require_once(‘…’) #18 {main} thrown in /home/domains/earthjourney.org/public/wp-content/plugins/give/give.php on line 549

There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support

Robin Joshua Del Mundo

(@robindelmundo)

1 year, 2 months ago

Hi @danfrankdancom ,

Glad you reached out! Happy to help with this one.

Thanks for sending those logs!

PHP Warnings

This might be related to the PHP error, which I touch on below, but you can also try something first.

Glad you reached out. That’s an indication that one or more donor records has botched data.

Could you go through the following steps within GiveWP on your website?

Before taking any steps for troubleshooting or updating, I highly recommend taking a good backup of the site you can confidently restore from. Having a backup of your site is essential to a solid workflow, and will allow you to restore to a previous version of the site if you run into any issues. You can read more about our top recommendations for taking a backup here: https://givewp.com/backup-for-faster-troubleshooting/.
Enable Advanced Database Updates in Donations → Settings → Advanced.
Next, go to the Donations → Tools → Data page, and re-run the “
Unserialize data in the _give_donor_billing_title_prefix meta value” migration:
Check the logs at Donations → Tools → Logs for errors. If there are any errors, pass those along here.
Last, navigate back to Donations → Settings → Advanced and disable Advanced Database Updates.

If the error persist after that, can you go to Donations → Settings → Currency and then save that?

Thereafter, try to see if the issue persists.

PHP Fatal Error

I’d like you to look at your list of donations using the Legacy View. In the list of donations in the top right-hand corner there’s a button called Legacy View. Click that and you’ll be taken to a different view of the existing donations.

What you’re looking for are any donations where the Donation Form Title is listed as Untitled. If there are some, they are generally the oldest (but not always). It’s recommended that you delete those – they’ve become detached from a form and often the donor too. This can happen when an older form has been deleted.

Looking forward to helping you get to the bottom of this!

Plugin Support

Robin Joshua Del Mundo

(@robindelmundo)

1 year, 2 months ago

Hi @danfrankdancom ,

It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

Have a great day!

Thread Starter

frankdan

(@danfrankdancom)

1 year, 2 months ago

Hi @robindelmundo ,

Thanks for your help!

Sorry – I got distracted, but this morning, I went through all your suggestions, and the problem persists.

I saw no errors in the Logs.

When I switched to Legacy, no donations were listed as Untitled, but the error message came up as the last donation (I’ll send a screenshot if you reply by email).

I also received an email from wordpress which may hold further clues for you:

Howdy!

WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Give - Donation Plugin.

First, visit your website (https://earthjourney.org/) and check for any visible issues. Next, visit the page where the error was caught (https://earthjourney.org/wp-admin/edit.php?post_type=give_forms&page=give-payment-history&view=view-payment-details&id=2100) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

https://earthjourney.org/log-in?action=enter_recovery_mode&rm_token=L4oTsgfyGdirID06nZmRQP&rm_key=z6Pj9sHoW3e2UCfFUDUnSC

To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.7.2
Active theme: GeneratePress (version 3.5.1)
Current plugin: Give - Donation Plugin (version 3.22.1)
PHP version 8.0.30

Error Details
=============
An error of type E_ERROR was caused in line 549 of the file /home/domains/earthjourney.org/public/wp-content/plugins/give/give.php. Error message: Uncaught Error: The script tried to call a method on an incomplete object. Please ensure that the class definition "Give\Vendors\Faker\ValidGenerator" of the object you are trying to operate on was loaded _before_ unserialize() gets called or provide an autoloader to load the class definition in /home/domains/earthjourney.org/public/wp-content/plugins/give/give.php:549
Stack trace:
#0 /home/domains/earthjourney.org/public/wp-content/plugins/give/src/PaymentGateways/DataTransferObjects/GiveInsertPaymentData.php(128): Give->__get()
#1 /home/domains/earthjourney.org/public/wp-content/plugins/give/src/PaymentGateways/DataTransferObjects/GiveInsertPaymentData.php(108): Give\PaymentGateways\DataTransferObjects\GiveInsertPaymentData->getLegacyBillingAddress()
#2 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(451): Give\PaymentGateways\DataTransferObjects\GiveInsertPaymentData->toArray()
#3 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(462): Stripe\StripeObject->Stripe\{closure}()
#4 [internal function]: Stripe\StripeObject->Stripe\{closure}()
#5 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(466): array_reduce()
#6 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(476): Stripe\StripeObject->toArray()
#7 /home/domains/earthjourney.org/public/wp-content/plugins/give/vendor/stripe/stripe-php/lib/StripeObject.php(483): Stripe\StripeObject->toJSON()
#8 /home/domains/earthjourney.org/public/wp-content/plugins/give/includes/forms/functions.php(1490): Stripe\StripeObject->__toString()
#9 /home/domains/earthjourney.org/public/wp-content/plugins/give/includes/forms/functions.php(1469): give_get_donor_name_with_title_prefixes()
#10 /home/domains/earthjourney.org/public/wp-content/plugins/give/includes/admin/class-give-html-elements.php(270): give_get_name_with_title_prefixes()
#11 /home/domains/earthjourney.org/public/wp-content/plugins/give/includes/admin/payments/view-payment-details.php(676): Give_HTML_Elements->donor_dropdown()
#12 /home/domains/earthjourney.org/public/wp-content/plugins/give/src/Donations/DonationsAdminPage.php(103): include('...')
#13 /home/domains/earthjourney.org/public/wp-includes/class-wp-hook.php(324): Give\Donations\DonationsAdminPage->render()
#14 /home/domains/earthjourney.org/public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#15 /home/domains/earthjourney.org/public/wp-includes/plugin.php(517): WP_Hook->do_action()
#16 /home/domains/earthjourney.org/public/wp-admin/admin.php(259): do_action()
#17 /home/domains/earthjourney.org/public/wp-admin/edit.php(10): require_once('...')
#18 {main}
  thrown

Viewing 3 replies - 1 through 3 (of 3 total)

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