• Resolved wisenomad

    (@wisenomad)


    Hello,
    I’ve just installed Shield security 3-4 days ago.
    I’m receiving daily reports from what seems to be Shield Security e-mails reporting that they found unrecognized files and that I should run the scanner.
    Just to be sure and confirm this is not spam. Is this e-mail generated by Shield security ?: wordpress@(mydomain).com??
    Thanks
    Cheers

    • This topic was modified 8 years ago by wisenomad.
    • This topic was modified 8 years ago by wisenomad.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author One Dollar Plugin

    (@onedollarplugin)

    Yes, this is Shield… There are links in the email so you can read more about it.
    https://support.onedollarplugin.com/article/show/51820-what-is-the-unrecognised-file-scanner-and-how-does-it-work

    Thread Starter wisenomad

    (@wisenomad)

    Thanks for your fast reply 🙂

    All the messages after run scanner show this: wp-admin/php_errorlog

    This might be related with a plugin that I installed that was not working properly and I solved the issue updating the permalinks.

    Should I add ‘wp-admin/php_errorlog’ to Excluded Files List, then?

    Thanks a lot and sorry for my lack of knowledge.

    [ Signature deleted ]

    • This reply was modified 7 years, 7 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @wisenomad Unless it’s spam or abuse, please do not use the report link.

    Also please lose the signature. That’s prohibited in these forums as it’s been horribly abused in the past by others.

    Cheers,

    Wisenomads

    Yes, bad people ruin it for others. Please refrain from that.

    https://ww.wp.xz.cn/support/guidelines/#avoid-signatures

    Thread Starter wisenomad

    (@wisenomad)

    Hi sorry,
    It was a mistake. I need to remove all this post/ messages because google is indexing this messages on the first page searching by wisenomads. Could you remove it completely? Thanks

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m sorry but that is only done in extreme cases.

    https://ww.wp.xz.cn/support/guidelines/#deleting-editing-posts

    I need to remove all this post/ messages because google is indexing this messages

    Search engine hits are never considered extreme. The post will not be edited or deleted.

    Thread Starter wisenomad

    (@wisenomad)

    Do you mean that even if the author of the post, me, wants to remove the post you force to keep it? This is just no sense.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    @wisenomad We understand it’s confusing, but from our standpoint, you posted in a public forum asking for help with a specific site. If someone else finds this post, and sees your link, and it helps them, then the support forums have done their job for the future 🙂

    Plus that link your domain in the post? The “Site I need help with”? It’s ONLY visible to logged in users. So search engines won’t grab it.

    Should I add ‘wp-admin/php_errorlog’ to Excluded Files List, then?

    I would recommend you do so. It doesn’t need to be scanned.

Viewing 7 replies - 1 through 7 (of 7 total)

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