Hi @obtainhigh ,
Can you send the screenshot of plugin settings page ? It is help us to setup our development server for testing the issue.
There may be an issue if you are removing media from server. Some plugins require local files to process their actions.
Also please share Watermark plugin settings screenshots also
Once you shared this. We can contact the BeRocket Team for more clarification on the issue.
Thanks
Dudlewebs Support
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This reply was modified 6 months, 1 week ago by
Rahul K.
just install it and try it.
Hi @obtainhigh
We are writing to confirm the current status of the ‘Removed from Server’ option within your system configuration.
Your confirmation on whether this option is Enabled or Disabled is essential for our diagnostic process as we investigate recent issues.
- If ‘Removed from Server’ is Enabled: We need to assess the potential impact this configuration may be having on system operation.
- If ‘Removed from Server’ is Disabled: This configuration could indicate a significant underlying problem that requires immediate attention.
Understanding the precise state of this setting will significantly assist us in isolating and resolving the reported issues.
Please provide this information at your earliest convenience.
Thank you for your cooperation.
Regards
Dudlewebs Support
Hi @obtainhigh ,
We’re following up regarding the status of the ‘Removed from Server’ option in your system configuration.
We haven’t yet received confirmation, and this information is crucial for us to proceed with the diagnostics.
- If it is Enabled: We will review how this setting may be affecting system behaviour.
- If it is Disabled: It may indicate an underlying issue that needs immediate attention.
Please share the current status at your earliest convenience so we can continue with the investigation without delay.
Thank you for your cooperation.
Regards,
Dudlewebs Support
Hi @obtainhigh ,
We are checking in, as we have not received a response from you over the past week.
For your awareness, we have already contacted the watermark plugin support team for a potential collaboration.
Given that we haven’t received a reply, we are concluding this ticket and marking it as Resolved. Please feel free to reach out if you have any follow-up questions.
Thanks
Dudlewebs Support
Not resolved. Developer is not fixing anything. Bad support.
@obtainhigh
We are waiting for your reply. It was closed due to your inactivity in the topic.
please check previous replies and reply us with the proper datas
Thanks
Dudlewebs Support
And we said you should install it and try it. STOP WASTING OUR TIME. You’re a very bad developer.
@obtainhigh
Sorry for the inconvenience caused.
We are trying maximum to fix the issue.
we already raised a concern regarding this.
https://ww.wp.xz.cn/support/topic/compatibility-with-media-cloud-sync/
you can refer this.
We also require your input what is causing the issue. So we are asking for the input from your side
Thanks
Dudlewebs Support
@obtainhigh Stop behaving this way.
Not resolved. Developer is not fixing anything. Bad support.
The support person is literally supporting you here. If you do not like the free and completely unpaid for support then just remove the plugin and use something else.
