wc_stripe_force_save_payment_method for Failed Orders

  • Resolved workingout

    (@workingout)


    1 year, 4 months ago

    I am working on implementing the wc_stripe_force_save_payment_method filter and wanted to clarify its behavior. Specifically, is there a way to ensure this filter forces the saving of payment methods for orders that fail during processing?

    Currently, it seems to only work for successful transactions. If it can be extended to failed orders, are there specific conditions or additional hooks I need to consider?

    Thank you for your assistance!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Clayton R

    (@mrclayton)

    1 year, 4 months ago

    Hi @workingout

    You previously left a one star review for this plugin. Since you now appear to be using our plugin and are asking for support I’d appreciate if you updated your review.

    We can then address your support question.

    Kind Regards

    Thread Starter workingout

    (@workingout)

    1 year, 4 months ago

    To clarify, we are not currently using your plugin on any live sites. We are testing it again at this time in a controlled environment to evaluate its suitability for our needs, which is why we’ve raised this question.

    Thanks

    Plugin Author Clayton R

    (@mrclayton)

    1 year, 4 months ago

    Hi @workingout

    You’ve asked for support in the past and according to you it was “a waste of your time.”

    https://ww.wp.xz.cn/support/topic/admin-manually-pay-for-order/

    If you can update your review then that would be great and I can address your question. If not, I’d prefer you didn’t use this plugin.

    Thanks

    Thread Starter workingout

    (@workingout)

    1 year, 4 months ago

    Thank you for linking to my original post, though I don’t need a reminder of the frustration and financial impact your plugin caused our business at the time.

    I decided to give your plugin another chance in a controlled test environment to see if it had improved since then. However, your response today has highlighted a concerning lack of professionalism.

    Your message today serves as a clear reminder of why we were dissatisfied with your plugin and your support previously. I do appreciate the clarification, as it has confirmed that your plugin is not the right fit for our business.

Viewing 4 replies - 1 through 4 (of 4 total)

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