@luizachiste Hi there, thank you for reaching out. Can you please share the affected site or story URL?
If possible, could you check for any browser console errors in the browser dev tools and send us a screenshot? The message will clue us in on what could be causing the issue.
Thanks for the quick reply! I work at Grupo Trigo, which site is: http://www.grupotrigo.com.br.
I downloaded the Web Storie pluggin and started creating a storie, but I don’t even post a Web Storie yet, because as I said, the images that I upload doens’t appear at the artboard.
Here is a print: https://drive.google.com/file/d/1pIFcL4NnbighWsQm1bmSFIHuKGKISqwq/view?usp=sharing
@luizachiste Can you please open the developer tools and check for any console errors?
Hi! Here it is: https://drive.google.com/file/d/1w54Wt_RzdkLw8ftljZ3ZkHKSXaWGTuDf/view?usp=sharing , could you give me some help about how can I solve it?
Thank you very much for your help until here,
@luizachiste Looking at the console error you have provided it looks to be a CORS configuration issue you are having. You can find out more about this in our documentation.
As mentioned in the documentation you may need to add some CORS headers for this to work. For help with that you will need to contact your hosting provider.
We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!
