Web stories not loading

  • Resolved Markovate

    (@markovateinc)


    4 years ago

    web stories plugin on wordpress is not loading for creating and updating stories in divi theme. Tried updating, disabling and enabling other plugins this doesn’t made any change as the problem remains same

Viewing 3 replies - 1 through 3 (of 3 total)
  • Adam Dunnage

    (@adamdunnage)

    4 years ago

    Hi @markovateinc thanks for getting in touch. Can I just confirm that the issue you are describing is only happening when you have the divi theme active? If you switch to a default theme does the issue go away?

    Can I just also confirm that when you have the divi theme active does this stop you from being able to work in the Web Stories editor? Could you explain this in more detail?

    Adam Dunnage

    (@adamdunnage)

    4 years ago

    We will mark this topic as resolved since we didn’t receive any response. Please reach out in a new topic if you need any additional support. Thank you!

    Thread Starter Markovate

    (@markovateinc)

    4 years ago

    in both the cases is showing same

Viewing 3 replies - 1 through 3 (of 3 total)

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