Web Stories Not Saving | ww.wp.xz.cn

Resolved shylaminocha
(@shylaminocha)

3 years, 10 months ago

When working on a new Web Story, my changes past the cover photo & 2nd page are not getting saved. The error being shown is : Failed to save story, could not update post in the database.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Luckyna San
(@luckynasan)

3 years, 10 months ago

Hey there @shylaminocha , unfortunately, we are not allowed admin access per forum guidelines, but we’d like to work with you to get your stories saving.

First, when that error displays, could you please open your developer tools and check for any browser console errors?

If possible, could you share a screenshot of the errors using a service like JumpShare or Imgur to share.

Luckyna San
(@luckynasan)

3 years, 10 months ago

@shylaminocha Since we haven’t received any further response we will mark this topic as resolved. Should you require any further support with this please feel free to reopen this topic and we will be happy to help. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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Google Web Stories

2 replies
2 participants
Last reply from: Luckyna San
Last activity: 3 years, 10 months ago
Status: resolved