Webhost blocking us automatically

  • Resolved websta

    (@websta)


    6 years, 8 months ago

    On one of several webhosting accounts, we installed this plugin to try it out. Seemed to work well.

    However, for the past several months, whenever we log into our sites, our IP is blocked by the webhosting company. EVERY. TIME.

    We cannot update our sites and the hosting tech support has no clue. We are frustrated beyond words.

    QUESTION: What does this plugin change, so we can un-change it in our wordpress installs?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter websta

    (@websta)

    6 years, 8 months ago

    To be clear, this is a seemingly standard WHM/cPanel hosting setup which most webhosting companies use. So, if this is something new to WHM/cPanel, then could it affect everyone using the plugin?

    Plugin Author Oliver Campion

    (@domainsupport)

    6 years, 8 months ago

    Hello,

    Well that’s a new one on us. When installed, the plugin modifies the .htaccess file to block the regular wp-login.php access completely.

    It also replicates the wp-login.php file so that login can be allowed.

    When you sign into your WordPress control panel, the plugin actually doesn’t do anything so I’d be surprised if this is causing your issue but would appreciate an update when you have tested without the plugin installed.

    Manual removal (if you are unable to deactivate the plugin from within the dashboard) is simply a case of removing the lines from .htaccess which are surrounded by # BEGIN BlockWPLogin and # END BlockWPLogin and then removing the duplicate xxxxxxxx-wp-login.php file.

    Oliver

    Thread Starter websta

    (@websta)

    6 years, 8 months ago

    Thank you for the response and info. I removed that block of text from the .htaccess file as well as the new login file. Logged in and still got blocked moments later.

    So it appears there is something else wrong at my host.

    My apologies!

    Plugin Author Oliver Campion

    (@domainsupport)

    6 years, 8 months ago

    No problem! Glad it’s not something we’ve caused and thank you for reporting back.

    Oliver

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Webhost blocking us automatically’ is closed to new replies.