Webp image doesn’t work | ww.wp.xz.cn

Resolved gale13
(@gale13)

10 months, 3 weeks ago

Hi, I’m not seeing my image turn into webp . The WebP/AVIF For Extra srcset is on. The image in the media is transferred to webp (attached below). But when I checked those links with webp images, they’re not webp.

https://postimg.cc/7fqJ76Q7

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support litetim
(@litetim)

10 months, 3 weeks ago

@gale13 please share a report ID with me.
From LSC => Toolbox => Report => click on “Send to Litespeed” and share the ID generated

Thank you 🙂

Plugin Support qtwrk
(@qtwrk)

10 months, 3 weeks ago

please check in FTP for that file , see what are all the files in this group

Thread Starter gale13
(@gale13)

10 months, 3 weeks ago

@litetim the report number is PXUPTWLZ. I resend the image that is transferred to webp on the media (https://postimg.cc/tYq2GRL3) and the link of the post that have the image: https://happybakingdays.com/papas-rellena-recipe/

@qtwrk these are all the files in that group: https://postimg.cc/jw7Wwfmp

Plugin Support qtwrk
(@qtwrk)

10 months, 3 weeks ago

it is loading webp on that image for me

maybe page was cached, please try purge all and check again

Thread Starter gale13
(@gale13)

10 months, 3 weeks ago

You were right, it was a caching issue. I’ve purged all caches and can now see the WebP image loading on my end.

Thanks for your help.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Webp image doesn’t work’ is closed to new replies.

5 replies
3 participants
Last reply from: gale13
Last activity: 10 months, 3 weeks ago
Status: resolved