Plugin Support
qtwrk
(@qtwrk)
Hi,
Please check in your files if webp are actually exists.
Best regards,
Thread Starter
relle
(@relle)
Hello,
I double checked my media library and the WebP images exist.
Report number: FNKCPZPM
Cheers
Plugin Support
qtwrk
(@qtwrk)
Hi,
I randomly checked few , like
https://xxx/wp-content/uploads/2018/12/10-1.jpg.webp , it’s 301 redirect to home page.
Please check if your CDN allows webp file.
Thread Starter
relle
(@relle)
Hello,
I’m using BunnyCDN and it seems to support WebP (see below):
“Dynamic WebP Caching
If enabled, BunnyCDN will dynamically select a different cache key based on wheather the user’s client supports the WebP protocol or not. Only use this if your backend supports dynamic WebP images based on the Accept header or it might hurt your cache HIT rate.”
The WebP file also does not exist without being served over CDN. However, in my media library it shows the WebP
Only on my front page the WebP images exist.
Plugin Support
qtwrk
(@qtwrk)
Hi,
Could you please try disable CDN for moment ? and see how it goes.
Best regards
Thread Starter
relle
(@relle)
Hello,
I’m not using a CDN on the following domain: https://tools.pingdom.com/#59f3391fbec00000
However, the Webp images are not loading / do not exist: https://xxx/new/wp-content/uploads/2018/12/22.jpg.webp
Though it show Webp versions in the Media Library
Report number: FLVLBQKI
Thanks
Plugin Support
qtwrk
(@qtwrk)
Hi,
please check your htaccess file , if it has content about “webp”.
also , check the actual file system see if webp files are exsited.
Best regards
Hi,
I’m going to mark this topic “Resolved,” due to lack of activity.
If you still need help, we’ll be happy to reopen the topic. Please let us know what you found in .htaccess and whether the WebP files exist in the file system, if so.
Thanks!
