.webp not found

  • Resolved zevs3000

    (@zevs3000)


    5 years, 7 months ago

    hi! first, thanks for your work and service.
    we face some issues on our website when we’re trying convert and displaying images in .webp format.
    we can’t get them from CDN. are you supporting it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author shift8

    (@shift8)

    5 years, 7 months ago

    Hello,

    Currently in our CDN infrastructure it should serve the webp images if they are coming from the wp-content/uploads folder. Are they in this folder and are not serving currently?

    Can you provide a few example WEBP links where this is not happening? I’d like to look further into it if possible.

    Thanks!

    Thread Starter zevs3000

    (@zevs3000)

    5 years, 7 months ago

    Thanks for the answer.
    e.g. one of the images https://www.dropbox.com/s/ver63pl96flvfu4/cdn-webp-issue.txt

    Plugin Author shift8

    (@shift8)

    5 years, 7 months ago

    Hello,

    Thank you for this. I notice that you are also using cloudflare on the main site domain as well.

    Is there a version of the site where we can bypass cloudflare perhaps? I’ll keep looking on my side but something is causing the 301 redirect and it might very well be two CDNs (cloudflare and shift8) having trouble interacting with eachother in this specific condition

    Plugin Author shift8

    (@shift8)

    5 years, 6 months ago

    Closing this topic – please feel free to open a new one if there is any other issues you have.

Viewing 4 replies - 1 through 4 (of 4 total)

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