• Resolved Sakamoto Mayu

    (@lokuochin)


    Report number is NXYPOMDX

    Can you help me see why it didn’t work? I have the option to turn on webp.

    thank you

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello lokuochin,

    I suggest you be patient, it’s can take some time.
    Also please check that you have a WebP in Media Library.
    If webP is available, please go to Image Optimization and use Re-Do Optimization.

    If WebP button i Media Library is unavailable please be patient, or destroy all optimization data and try again with enabled WebP Option.
    Here is WebP buttons example: https://i.imgur.com/3C0eTYr.png

    Best Regards,
    Hectorsky

    Plugin Support Hai Zheng⚡

    (@hailite)

    Hi @lokuochin,

    I checked your homepage, tried to replace essence_picture-32.jpg to essence_picture-32.jpg.webp and found you did have the webp version already.

    And I tried to visit a new copy of your homepage by https://www.***.blog?aa and saw webp is served.

    The reason it isn’t served in your homepage is the webp file is generated after your homepage is cached. So only after the homepage cache is cleared, webp can be served.

    Hello all,

    I have a similar problem at https://www.serapdinler.av.tr/

    Most of the images have been converted to .webp but there are some that are still only available as .jpg, for instance these:

    https://www.serapdinler.av.tr/wp-content/uploads/gayrimenkulinsaat.jpg
    https://www.serapdinler.av.tr/wp-content/uploads/enerjimaden.jpg
    https://www.serapdinler.av.tr/wp-content/uploads/bankacilikfinans.jpg
    https://www.serapdinler.av.tr/wp-content/uploads/vergi.jpg
    https://www.serapdinler.av.tr/wp-content/uploads/is.jpg

    I waited a while to see if it would be solved by itself, but unfortunately not. “Congratulations, all done!” it says on the Image Optimization page and “Clean Up Unfinished Data” button does not change anything.

    Media Library shows webp tag on the images that have successfully been converted to .webp. However, there are no webp tags in Media Library on the images linked above that still shows as .jpg.

    I have also tried clearing cache, but it has not helped also.

    My LiteSpeed Report Number: PPGYGXBI

    Thank you in advance for the help!

    Best Regards

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    For instance, your first URL , if I manually add .webp at end , as https://www.serapdinler.av.tr/wp-content/uploads/gayrimenkulinsaat.jpg.webp , it returns 404 no found error.

    and I can see , at least partial of images are replaced with .webp.

    Are all of your images converted to webp ?

    Best regards,

    Hello,

    Thank you for the reply.

    That is what I was trying to say, all images do not convert to webp only some does. Some images still do not have the webp sign in Media Library. But Image Optimization tab in LiteSpeed Cache plugin says “Congratulations, all done!”.

    I have tried “Clean Up Unfinished Data” but no change. I have read suggestions such as “wait and it will convert all” but the wait has not changed anything for a week now.

    Best Regards

    Plugin Support Hai Zheng⚡

    (@hailite)

    WebP may fail to generate if its size is larger than original, or failed to convert. In that case, starting over or cleaning up can’t help.

    Best Regards

    Hello,

    Thank you for the reply.

    As I would like all images to be optimized and formatted in webp, is there any way that I can force it and do this optimization manually?

    Best Regards

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    If there is no WebP, as Hai mentioned, it’s because the image ended up being bigger when converted to WebP, or because WebP conversion was impossible for some reason.

    In the first case, you are better off sticking with the smaller original files.

    For the second case, if you want answers as to why it failed, and you have access to a command line, you can run the following command, where path/to/image.jpg is the location of the failed image:

    
    wget path/to/image.jpg;
    cwebp path/to/image.jpg -q 85 -o path/to/image.jpg.webp
    

    This will attempt to convert image.jpg to WebP. If it’s successful, it will compare the size of the new image to the original. And if it fails, it will tell you why.

    As far as forcing it, if you can find a way to create an acceptable WebP file, you can save it to the correct location (i.e. 2018/10/image.jpg.webp) and it will be displayed on the front end, as if it had been generated by LSCache image optimization.

    Hope this helps!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Webp not working’ is closed to new replies.