Website content disappearance

  • Resolved shwetac23

    (@shwetac23)


    1 year, 6 months ago

    Hi,

    I’ve been working on my website. The structure of my home page was ready. I had to update some content. Now, I find that all the content from my home page (and a few other pages) have disappeared.

    Can someone help figuring out what’s happening? It’s urgent!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author WP Moose

    (@wpmoose)

    1 year, 6 months ago

    Hello,

    It seems to be because one of the plugins you have installed is setting the opacity of everything to zero.

    You can try disabling plugins one by one to check who is is causing it.

    Theme Author WP Moose

    (@wpmoose)

    1 year, 6 months ago

    Closing this ticket as it is not due to Kenta.

    Thanks.

    Thread Starter shwetac23

    (@shwetac23)

    1 year, 6 months ago

    It’s not because of any plugin because I am not using any plugins.

    I just tested it by creating a new page. It’s the entrance animation issue.
    I am using layers on which I had entrance animation done. Now when I use entrance animation on a layer in the new page, it immediately disappears.

    Once the layer disappears, there’s no way to access it, which is why I don’t see anything in any of my pages. Looks like an issue with some Kenta feature update.

    Please have someone test this and help fix this asap.


    Thank you.

    • This reply was modified 1 year, 6 months ago by shwetac23.
    Theme Author WP Moose

    (@wpmoose)

    1 year, 6 months ago

    The entrance animation you mention is neither a feature of Kenta nor a feature of WordPress core. I checked your site and this is a feature provided by a third-party plugin, so we can’t help with that. You can ask for help from the plugin forums that offer this feature.

    • This reply was modified 1 year, 6 months ago by WP Moose.
    Thread Starter shwetac23

    (@shwetac23)

    1 year, 6 months ago

    Thanks for your response. That helped. I figured out that the issue was caused by the Bluehost Plugin. After deactivating it, the content is back but distorted. I guess I need to reach out to Bluehost support then. Thank you for your patience and support.

Viewing 5 replies - 1 through 5 (of 5 total)

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