• Resolved Sahil Dadwal

    (@jack2020)


    Hello Team,

    Add some php code in snippet after saving it website will crash. also delete plugin from cpanel. after enable plugin website again crash. can you suggest me how to fix it ?

    Screenshot: https://ibb.co/jvVbMKCg

    • This topic was modified 1 year, 2 months ago by Sahil Dadwal.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Sumit Singh

    (@sumitsingh)

    Hello there,

    It seems the issue is caused by a snippet that might have an error in the code. To fix this without affecting your website, please follow these steps:

    1. Access your WordPress admin panel using the following URL:
    2. wp-admin/admin.php?page=wp-extended-snippets&wpext_safe_mode=1

    This URL will open the Snippets page in Safe Mode, where all snippets will be temporarily disabled.

    1. Once you’re in Safe Mode, review your snippets and deactivate or fix the one causing the issue.
    2. After resolving the snippet, disable Safe Mode by visiting the same URL without the wpext_safe_mode parameter.

    Looking forward hearing from you,

    Kind regards,

Viewing 1 replies (of 1 total)

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