Website crash after update.

  • realpashy

    (@realpashy)


    9 years, 1 month ago

    Hello,

    So I’ve just click update and my website totally crashed. I get error as follows:
    “W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove …/wp-content/advanced-cache.php.”

    If I delete the file the website doesn’t work (white blank page in both Admin and Frontend view).

    Any idea how to solve this?

    • This topic was modified 9 years, 1 month ago by realpashy.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Prince_Dhaval

    (@shethdhaval)

    9 years, 1 month ago

    Hello
    you can remove the plugin
    remove advanced-cache.php
    remove w3tc config from wp-content directory
    remove w3 total cache from the plugin
    once everything that related to w3 total cache is removed then your website will working

    Thanks

    Thread Starter realpashy

    (@realpashy)

    9 years, 1 month ago

    Hello

    I’ve installed the previous version to get it working. However, I want to know if this problem will continue in the next version.

    Also if you have an idea about eTags -> I’ve checked the option to set entity tag in W3 Total Cache. However, GTMetrix indicates that there are 34 components with misconfigured ETags. Any idea how to fix this?

    Cheers

    Prince_Dhaval

    (@shethdhaval)

    9 years ago

    Hello,
    Can you explain more about ETags or any screenshot about indication
    so i can look into it

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

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