Website crashes

  • Resolved Prullie

    (@prullie)


    3 years, 6 months ago

    Hi, I have been using the Ultimate Blocks plugin for a long time. Recently I noticed in the admin area that it takes a long time before the existing blocks are loaded, there is a rotating symbol.

    After everything is loaded I edit the content and get a pop-up after a short time that the page is not responding. There comes a white screen and nothing is working anymore.

    I’ve checked and updated everything and when I disable the Ultimate Blocks plugin everything works fine. I’m not 100% sure but I do think the problem is caused by the plugin. I hope you can help me with this problem.

    • This topic was modified 3 years, 6 months ago by Prullie.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Alexis Pandaan

    (@alexius08)

    3 years, 6 months ago

    Hi @prullie! Does the problem still persist after deactivating all other plugins and switching to a default theme? If so, please take note of the error messages that come up and the blocks present in the pages that have the problem.

    Thread Starter Prullie

    (@prullie)

    3 years, 5 months ago

    Hi @alexius08, thank you for your answer. I just enabled the default theme with only the Ultimate Blocks activated and the problem persists. Unfortunately, I don’t see any error message other than the popup saying: page is not responding. I have tested in different browsers and they all have the same problem.

    Thread Starter Prullie

    (@prullie)

    3 years, 5 months ago

    Hi @alexius08 can you help me further please?

    reufjaha

    (@reufjaha)

    3 years, 5 months ago

    I have same problem and as I understand if I am using buttons, table of content or any advanced blocks from Ultimate blocks this happens.

    I checked debugger and error is

    Warning: Private methods cannot be final as they are never overridden by other classes in /home/homeproductshq/public_html/wp-content/plugins/ultimate-blocks/includes/Ultimate_Blocks_Version_Control.php on line 107

    When i check these posts, all is empty after feature image, so that means it is not reading any content inside posts.

    Can you please fix Ultimate blocks and make it compatible with PHP 8.0/8.1

    Thanks,

    Plugin Author Imtiaz Rayhan

    (@imtiazrayhan)

    3 years, 5 months ago

    Hi @reufjaha,

    we have an update coming up with the fix for this issue. We are trying to release it as soon as possible. I apologize for the inconvenience.

    I will let you know as soon as it is released.

    Kind regards.

    reufjaha

    (@reufjaha)

    3 years, 5 months ago

    Thak you for fast replay Imtiaz. I found temporary fix. Looks like issue is causing table of contents block. I disable plugin, open each post and delete rest of broken code, then enable plugin and add table of contents again.

    If anyone needs quick fix, try this.

    Thanks

    Thread Starter Prullie

    (@prullie)

    3 years, 4 months ago

    Hi, I have the latest update now but unfortunately the problem is still there. Can you help me please?

    • This reply was modified 3 years, 4 months ago by Prullie.
    Thread Starter Prullie

    (@prullie)

    3 years, 4 months ago

    Hi @alexius08 and @imtiazrayhan

    I tested by creating a new post without using the reusable blocks. Everything then works perfectly.

    However, when I use reusable blocks, the website becomes slow and crashes.

    Could it be there are so many scripts are loaded that everything crashes?

Viewing 8 replies - 1 through 8 (of 8 total)

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