Website did not load alert

  • Resolved hrkr48465

    (@s31teg)


    7 years, 10 months ago

    Hello

    I recently moved from AWS to hostinguk.net
    Since then I have been getting lots of your site is down/back up notifications. I’ve looked at the plesk logs and everything looks ok as far as I can tell. I confirmed with the host provider that no maintenance or anything goes on in the night.

    The ref from the emails are: [148107219/intermittent].

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  • Anonymous User 3392934

    (@anonymized-3392934)

    7 years, 10 months ago

    Hey there, @s31teg!

    Thank you for reaching out to us about Jetpack’s Monitor emails. It’s possible that your site was inaccessible in some areas, while you migrated it to the new hosting provider. For example, if you canceled your AWS hosting before DNS fully propagated, some regions may have received errors if they attempted to connect to AWS’ servers.

    If that’s the case, the emails should subside as DNS continues propagating. We provide more details on how Jetpack’s Monitor feature works, here:

    – https://jetpack.com/support/monitor/#site-down

    If you’re still receiving emails, please let us know – with your permission, we can disable Jetpack Monitor for your site. Thank you! 🙂

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  • Last reply from: Anonymous User 3392934
  • Last activity: 7 years, 10 months ago
  • Status: resolved