Website does not work correctly on mobile

  • maddefrey

    (@maddefrey)


    2 months, 4 weeks ago

    I have a website built with WordPress, and I’m experiencing an issue when accessing it on mobile via Safari (iOS). When I design or preview the site in WordPress’ mobile view, everything looks correct. The site also works fine on screens wider than approximately 780px. However, below that width on mobile, the layout breaks.

    Interestingly, if I quickly double-tap on the “OverGenes” text logo, the layout immediately fixes itself and the page displays correctly.

    Do you know what could cause this issue?
    Has anyone else experienced a similar problem with mobile?

    The page I need help with: [log in to see the link]

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  • Moderator threadi

    (@threadi)

    2 months, 4 weeks ago

    I see that you are using the commercial theme Enfold. This is responsible for the frontend output. I would therefore recommend that you contact their support team: https://kriesi.at/support/forum/enfold/

    I also see that you have text output at the top of the page that does not belong there. This looks very suspicious to me, which is why I would first recommend checking the website for possible attacks. You can do this with various security plugins: https://ww.wp.xz.cn/plugins/tags/security/

    However, it may also be caused by an outdated plugin that you are using. I would recommend checking this as well.

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