Website down
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Hi my Website is down and the Support Number on the site is Not functioning what happened? CAN ANYBODY HELP?
The page I need help with: [log in to see the link]
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Your site seems to be hosted by GoDaddy.
Hello, leibseele, & welcome. Actually, this looks to be a number associated w/Automattic, which is wordpress.com, as opposed to this forum, which is for self-hosted WordPress sites. Please check in with:
http://www.wordpress.com/support
& click the ‘Get Help’ link. Perhaps it’s as simple as needing to pay a bill. I suspect that, actually.HTH. Please let us know if not, or conversely, reply & mark as ‘resolved’ if it does.
It’s GoDaddy
$ nslookup www.schwemmholz-moebel.org Server: 208.67.222.222 Address: 208.67.222.222#53 Non-authoritative answer: www.schwemmholz-moebel.org canonical name = schwemmholz-moebel.org. Name: schwemmholz-moebel.org Address: 184.168.221.94 [sdstern@sds-desk ~]$ whois 184.168.221.94 [Querying whois.arin.net] [whois.arin.net] # # ARIN WHOIS data and services are subject to the Terms of Use # available at: https://www.arin.net/whois_tou.html # # If you see inaccuracies in the results, please report at # https://www.arin.net/public/whoisinaccuracy/index.xhtml # # # The following results may also be obtained via: # https://whois.arin.net/rest/nets;q=184.168.221.94?showDetails=true&showARIN=false&showNonArinTopLevelNet=false&ext=netref2 # NetRange: 184.168.0.0 - 184.168.255.255 CIDR: 184.168.0.0/16 NetName: GO-DADDY-COM-LLC NetHandle: NET-184-168-0-0-1 Parent: NET184 (NET-184-0-0-0-0) NetType: Direct Allocation OriginAS: AS26496 Organization: GoDaddy.com, LLC (GODAD) RegDate: 2010-09-21 Updated: 2014-02-25 Comment: Please send abuse complaints to [email protected] Ref: https://whois.arin.net/rest/net/NET-184-168-0-0-1 OrgName: GoDaddy.com, LLC OrgId: GODAD Address: 14455 N Hayden Road Address: Suite 226 City: Scottsdale StateProv: AZ PostalCode: 85260 Country: US RegDate: 2007-06-01 Updated: 2014-09-10 Comment: Please send abuse complaints to [email protected] Ref: https://whois.arin.net/rest/org/GODAD OrgAbuseHandle: ABUSE51-ARIN OrgAbuseName: Abuse Department OrgAbusePhone: +1-480-624-2505 OrgAbuseEmail: [email protected] OrgAbuseRef: https://whois.arin.net/rest/poc/ABUSE51-ARIN OrgNOCHandle: NOC124-ARIN OrgNOCName: Network Operations Center OrgNOCPhone: +1-480-505-8809 OrgNOCEmail: [email protected] OrgNOCRef: https://whois.arin.net/rest/poc/NOC124-ARIN OrgTechHandle: NOC124-ARIN OrgTechName: Network Operations Center OrgTechPhone: +1-480-505-8809 OrgTechEmail: [email protected] OrgTechRef: https://whois.arin.net/rest/poc/NOC124-ARIN RNOCHandle: NOC124-ARIN RNOCName: Network Operations Center RNOCPhone: +1-480-505-8809 RNOCEmail: [email protected] RNOCRef: https://whois.arin.net/rest/poc/NOC124-ARIN RTechHandle: NOC124-ARIN RTechName: Network Operations Center RTechPhone: +1-480-505-8809 RTechEmail: [email protected] RTechRef: https://whois.arin.net/rest/poc/NOC124-ARIN RAbuseHandle: ABUSE51-ARIN RAbuseName: Abuse Department RAbusePhone: +1-480-624-2505 RAbuseEmail: [email protected] RAbuseRef: https://whois.arin.net/rest/poc/ABUSE51-ARIN # # ARIN WHOIS data and services are subject to the Terms of Use # available at: https://www.arin.net/whois_tou.html # # If you see inaccuracies in the results, please report at # https://www.arin.net/public/whoisinaccuracy/index.xhtml # [sdstern@sds-desk ~]$Hello, @sterndata. Perhaps I should’ve looked at the dns instead of the phone number on the down site, but the phone number, from what I was able to gather, seemed to be associated w/Automattic.
On the site it says:
“If you own this site, please call customer support at (877) 273-3049.” & this is the number given in Automattic’s contact info. So–yeah–that’s weird!It’s possible that the domain is redirected at GoDaddy to WordPress.com.
If that is WP.com,they should give a non-toll-free number for those who may not be calling in the North American calling area.
@sterndata, you’re right, of course. That was my exact thought when I googled the phone number & determined that it was evidently Automattic’s contact info.
I’m not sure–what happens if someone buys a premium theme from Automattic? Does the site go down if they don’t renew or what?
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