Website down after automatic update to WordPress 4.9.2

alex1970ns
(@alex1970ns)

8 years, 4 months ago

Yesterday site was normal, I accessed wp-admin, and today when I checked the website, it gives this error

Warning: require_once(/home/imanje70/public_html/hotelvelikinovisad.com/wp-includes/pomo/plural-forms.php): failed to open stream: No such file or directory in /home/imanje70/public_html/hotelvelikinovisad.com/wp-includes/pomo/translations.php on line 10

Fatal error: require_once(): Failed opening required ‘/home/imanje70/public_html/hotelvelikinovisad.com/wp-includes/pomo/plural-forms.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/imanje70/public_html/hotelvelikinovisad.com/wp-includes/pomo/translations.php on line 10

I disabled plugins, but nothing happens ….
Any suggestions?

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Moderator t-p
(@t-p)

8 years, 4 months ago
– It’s possible your update did not complete.
– Try MANUALLY updating. Download WordPress again and unzip it. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Please read the Manual Update directions first.
– Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!
- This reply was modified 8 years, 4 months ago by t-p.
Thread Starter alex1970ns
(@alex1970ns)

8 years, 4 months ago

Hi,
I did that, and now can see page (not website), and it seems like that WordPress is not turned on?!
I tried but cannot access wp-admin page.
I get this message:
Forbidden
You don’t have permission to access /wp-login.php on this server.

Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 Server at hotelvelikinovisad.com Port 80

Moderator t-p
(@t-p)

8 years, 4 months ago

I did that, and now can see page (not website),

I see your homepage but without any CSS style.

Try:
– deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
– switching to the unedited default Theme (Twenty Seventeen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

I tried but cannot access wp-admin page.
I get this message:
Forbidden

403 forbidden means that your browser isn’t able to load the scripts up because your server isn’t allowing it. This is a hard one to solve. Because anything could be blocking the server:
– Most likely this is a server permissions/ownership issue, so ask your host what’s going on.
– Another possible cause could be a corrupt .htaccess file. Also check your .htaccess files for anything strange.
– make sure your server settings are not overriding the .htaccess file.
– Another possible cause could be accidental changes to the server settings. Check with your hosting provider.

Rajan Vijayan
(@rajanit2000)

8 years, 4 months ago

@alex1970ns.,

I think your config file is missing. Can you access your phpmyadmin?

Thanks
Rajan V

pleclerc
(@pleclerc)

8 years, 3 months ago

The file have been added from the last update.
I had the same error (missing file) because my gitignore was ignoring them.
Just empty your gitignore, add and commit all.

IF you’re using git and are in the same context of mine.. could been helping.