Website down after scan

  • Resolved Caroline Denijs

    (@caroline-denijs)


    10 years, 9 months ago

    Yesterday there was hope for my website when I discovered your GOTMLS.
    Last night I registered the Plugin and runned a complete scan. There were found a lot of Potential Threats in it. Two red malicious lines are in quarrantaine now. ( and I saved the list of Potential Threats on my computer)

    After that, I installed the newest WP-version of Avada 4.3 and tried to update the other plugins, but now the whole website got stack. The plugin page was the only page I could’t work in…
    Overnight, I see the website is blank, and I can’t even get in de Admin anymore. I have no acces at all.

    Is there still anything I can do about it ? Or have I lost my complete website now?
    Do you have any idea how to continue the proces?
    I hope you can help!

    Caroline

    https://ww.wp.xz.cn/plugins/gotmls/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Eli

    (@scheeeli)

    10 years, 9 months ago

    You can definitely still save your site. It sounds like you just have a bad install. Probably one of the upgrades you did last night went wrong and you just need to reinstall it. Do you know what was the last thing you upgraded?
    If it was one of the plugins then just try renaming the plugins directory to see if you can then get back into the admin. Then you can reinstall the plugins one by one.

    Thread Starter Caroline Denijs

    (@caroline-denijs)

    10 years, 9 months ago

    After the scan I upgraded WP to 4.3. and than I tried to upgrade the other plugins.
    You say renaming and reinstalling the plugins.
    But I can’t enter the admin at all…

    Someone at the server told me that plugins couldn’t be changed cause of the rights.
    I just now mailed to them to ask if they can see some wrong settings there.
    Will come back later if I have entrance to the loginpage.

    Plugin Author Eli

    (@scheeeli)

    10 years, 9 months ago

    Rename the plugins directory using FTP or you hosting control panel, then maybe you can get back into the admin.

    Thread Starter Caroline Denijs

    (@caroline-denijs)

    10 years, 9 months ago

    YES! a few staps later.. and it seems fixed!
    Fantastic!

    Amazing work your plugin.
    Thanks a lot for your help!

    Reward is on it’s way..

Viewing 4 replies - 1 through 4 (of 4 total)

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