Website error with this plugin

  • Resolved kinvorb

    (@kinvorb)


    9 months, 2 weeks ago

    If I turn on the Elementor timeline widget plugin on my site it stops working and shows white screen and this issue:
    Fatal error: Uncaught Error: Call to undefined function is_plugin_active() in /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php:86 Stack trace: #0 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php(76): Timeline_Widget_Addon->cpfm_load_file() #1 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php(58): Timeline_Widget_Addon->__construct() #2 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php(261): Timeline_Widget_Addon::get_instance() #3 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php(264): Timeline_Widget_Addon() #4 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-settings.php(517): include_once(‘/data/5/c/5c981…’) #5 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-config.php(111): require_once(‘/data/5/c/5c981…’) #6 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-load.php(50): require_once(‘/data/5/c/5c981…’) #7 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-admin/admin.php(34): require_once(‘/data/5/c/5c981…’) #8 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-admin/index.php(10): require_once(‘/data/5/c/5c981…’) #9 {main} thrown in /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php on line 86

    Thanks in advance for helping.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author CoolHappy

    (@narinder-singh)

    9 months, 2 weeks ago

    Hi @kinvorb,

    Sorry for the inconvenience caused by this error.
    It was due to a compatibility issue with PHP 7.4 and WordPress 6.7.2. The is_plugin_active() function was being called too early, which triggered the fatal error.
    We have improved the check and fixed this issue in v1.6.10. Please update your plugin to the latest version.

    Please let me know if you are still facing any issue. We will be happy to help you.

    Thank you,

    Thread Starter kinvorb

    (@kinvorb)

    9 months, 2 weeks ago

    Hi, thank you for your very quick response!

    I have enabled auto-updates, so my plugin should be updated to the latest version. At least i couldn’t see any update button or notification. Nevertheless, the issue still runs on my website.

    Thread Starter kinvorb

    (@kinvorb)

    9 months, 2 weeks ago

    Oh, now i can see the update button! Sorry for misinformation, now it fully works 🙂

    Plugin Author CoolHappy

    (@narinder-singh)

    9 months, 2 weeks ago

    Glad to hear that!
    Could you please share your valuable feedback on our plugin’s functionality and our support?
    Your feedback motivates us to provide even quicker support and improve the plugin further.Here is the link:- https://ww.wp.xz.cn/support/plugin/timeline-widget-addon-for-elementor/reviews/#new-post

    Thanks in advance!

Viewing 4 replies - 1 through 4 (of 4 total)

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