Website forms aren't working

  • risbj

    (@risbj)


    11 years, 3 months ago

    Hello. The concept of this plugin is great! We installed yesterday and the tracking is working. The issue we have is whenever someone submits a contact form (Using Contact Form 7) or posts an event to our site, the form submissions are collected by LeadIN and no longer post to the appropriate plugin. So for example, someone posts and event on our site, LeadIN sends us the email of what they submitted, but the post never goes into the WordPress database. We’ve had to disable the plugin as we’ve lost 5 posts today alone, but would like to see if there is a resolution.

    https://ww.wp.xz.cn/plugins/leadin/

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  • Andy Cook

    (@andygcook)

    11 years, 3 months ago

    Sorry for the issue. Do you mind sending [email protected] a link to your form so I can take a look?

    Also, what other plugins are you using in conjunction with Contact Form 7? To my knowledge, Contact Form 7 usually just shoots off an email with the contact information so it sounds like you have a separate plugin other than Contact Form 7 which is storing the contacts in the database.

Viewing 1 replies (of 1 total)

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