Website Not Implementing Custom CSS

  • Resolved cbreitb

    (@cbreitb)


    7 years, 5 months ago

    Hi all,

    This is probably a long shot but was hoping to get any sort of advice/help with a problem I have been having recently. I have a bunch of custom CSS code built into my site (site is built with the Divi theme), and at random points of the day some web pages will start to load as if the custom CSS is not implemented (which really negatively impacts the webpage visually), while other pages will load just fine. The only way I seem to fix this is to re-cache the entire site (or just particular pages if there are only a few with the issue) and then the site goes back to normal (using Swift Performance for cacheing). Then later on in the day, the issue will occur again and again. So it has just been this cycle of seeing the errors, cacheing the site, everything being good, and then seeing the errors again.

    I am not sure if this is a Divi issue, a Swift Performance issue, or is coming from something else but it has been very frustrating to continuously need to manually go in and cache the site in order for everything to go back to normal. If anyone has any advice or potential fixes, it would be greatly appreciated.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Jacob Peattie

    (@jakept)

    7 years, 5 months ago

    How did you add the custom CSS? Did you add it to the Additional CSS section of the Customiser

    Thread Starter cbreitb

    (@cbreitb)

    7 years, 5 months ago

    Yes exactly. And I have not edited that custom CSS in a while now, which is also why I am a bit confused. This problem has only been happening recently and not sure what is causing it.

    Moderator t-p

    (@t-p)

    7 years, 5 months ago

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://ww.wp.xz.cn/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter cbreitb

    (@cbreitb)

    7 years, 5 months ago

    I am pretty certain it was a Swift plugin issue. The issue popped up again so I went ahead and disabled the plugin since I thought that plugin might have been the issue in the first place. All seems to be OK now but will take a look over the next day or so. Only downside is that now none of my pages are cached.

    Moderator t-p

    (@t-p)

    7 years, 5 months ago

    Glad it got sorted 🙂

    Thread Starter cbreitb

    (@cbreitb)

    7 years, 5 months ago

    Just a quick follow up here – I was able to get a workaround after speaking with the Divi support staff. They mentioned if I disable the static CSS file generation, I should not come across the error. So far so good with the initial issue I was having, however now I am seeing issues with my GTmetrix scores. It seems like there are now browser caching issues which is negatively affecting the speed. I am also seeing split second issues when the website initially loads.

    If anyone believes they might have a different workaround besides for disabled the static CSS file please let me know.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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