Website not loading

  • XP PhotoGear

    (@xp-photogear)


    13 years, 1 month ago

    We have been running this website for about a year now, and all of a sudden it is not loading. I can see the menu come up, like the graphics, but nothing else. No pictures, no text, nothing. Our site is http://www.xpphotogear.com
    I recently just transferred another website over to my bluehost account, I don’t know if that had anything to do with it. But, I have contacted bluehost as well.

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    13 years, 1 month ago

    Looks like there’s a problem in your current theme. Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

    Thread Starter XP PhotoGear

    (@xp-photogear)

    13 years, 1 month ago

    I have no idea what this means? 🙁 When I downloaded wordpress, I installed this theme and that was a year ago. I guess I should go back to the help menu for that theme? I barely know wordpress and am not technically inclined.

    WPyogi

    (@wpyogi)

    13 years, 1 month ago

    Changing to the default theme is a way to start trying to identify where the problem is. If you are not able to access the backend (Dashboard), you will need to use FTP (or Cpanel) to access the files on your site. In those files, find themes folder and first check that there is twentytwelve or twentyeleven theme in that folder. If so, find the folder of the theme you are using and change the name on that folder. WP will then use one of the other themes – and you should then be able to login.

Viewing 3 replies - 1 through 3 (of 3 total)

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