• Resolved behradabbasi

    (@behradabbasi)


    Hello, My website is not loading correct in page speed test it only shows my website logo it also shows only logo in my iphone too when I clear cache problem resolves in my iphone for few hours but when i revisit the website in my iphone and google page speed insights the problem seems continues

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @behradabbasi

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    I’ve checked your website and I cannot see the W3TC footprint on it. Is W3 Total Cache installed?
    I’ve tried to replicate the issue and yes I can see the “skip to content” issue when visiting the website with iPhone and testing on Google page speed. However, again I am not seeing W3 Total Cache installed. I can see when inspecting your website the following header: x-endurance-cache-level: 2 which suggests that you are using Bluehost Endurance Page Cache. Can you please confirm this and if W3 Total Cache is enabled?
    If so you should disable the Bluehost Endurance Page Cache to avoid issues with using multiple caching layers.
    Thanks!

    Thread Starter behradabbasi

    (@behradabbasi)

    @vmarko
    I just turned off the endurance cache and yes w3 total cache is installed and it’s enabled

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @behradabbasi

    Thank you for the information. I can see that you have asked the same question in another thread.
    Can you please disable W3 Total Cache temporarily and see if the issue persists?
    Thanks!

    Thread Starter behradabbasi

    (@behradabbasi)

    @vmarko I disabled plugin completely The issue still persists

    • This reply was modified 5 years, 7 months ago by behradabbasi.
    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @behradabbasi

    Thank you for the information.
    If the issue still persits when W3 Total Cache is disabled that means that the issue is not related to W3 Total Cache.
    Since the issue started after you enabled Asset CleanUp: Page Speed Booster please reach out to their support for more assistance with this.
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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