Website Support

  • Resolved Nico Visagie

    (@nvisagie)


    3 years, 2 months ago

    Guys, I tried to send a support request via your website, but your website keeps telling me that I have not filled in all the fields! I have checked and re-checked, and everything is filled in, but I still get the same error. You guys may want to check your support form! 🙂

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • miliighe

    (@miliighe)

    3 years, 2 months ago

    Hello Nico,

    Sorry for the inconvenience caused to you.

    Please help us with the browser name and version of the browser for debugging.

    Meanwhile, you can create a ticket via email piping. Please send us your query at [email protected].

    Thank you.

    Thread Starter Nico Visagie

    (@nvisagie)

    3 years, 2 months ago

    I use Brave. (https://brave.com/) It is Chromium based like Chrome and Edge. I will send you an email to your support section. Thanks for the reply!

    miliighe

    (@miliighe)

    3 years, 2 months ago

    Hello Nico,

    We checked the issue with default settings of Brave browser and it is wrorking fine. I think the issue is related the privacy settings in brave browser.

    Please help us with the screenshot of privacy setting page of Brave browser.

    Thank you.

    miliighe

    (@miliighe)

    3 years, 2 months ago

    Hello @nvisagie,

    We have found the issue and fixed it. The fix will be included in the next update. The next update will be released within a week.

    Thank you so much for reporting this issues. If you face any other issues then please create a ticket on our support portal.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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