website ticket is broken

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    3 years, 5 months ago

    Hi @banijadev ,

    Thanks for coming today!

    It seems you are using PRO-version of our plugin, right?

    Please note that only PRO-version users have access to contacting us via the Ticket portal.

    Also, our ticket site is not broken at all as you’ve mentioned. It is also very clear in your own screenshot that nothing is broken on the ticket portal.

    To gain entry for receiving technical help related to PRO-versions, you can use the Enavto login button or manually enter your purchased-code.

    However, if you are using FileBird Lite, you can still communicate here with us on the thread, we will provide you with support.

    Thank you.

    Kind regards,
    Bruce

    Thread Starter banija

    (@banijadev)

    3 years, 5 months ago

    no im using free filebird

    Plugin Support Bruce

    (@ninjateamwp)

    3 years, 5 months ago

    Hi @banijadev ,

    That explains the reason why you were unable to access the ticket site now 😉

    So, in this case, you can get supported here, may I know what the issue is, please?

    Thank you.

    Kind regards,
    Bruce

Viewing 3 replies - 1 through 3 (of 3 total)

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