Website Trouble

  • Resolved scarroll777

    (@scarroll777)


    10 years, 8 months ago

    Hi, I bought the pro version of your plugin last night and since then I have not been able to download it or access my account. It appears that your site is experiencing issues with loading and when it does load it is saying that my password is wrong but when I submit the forgot password form, nothing happens. Please help.

    -Stephen C.

    https://ww.wp.xz.cn/plugins/affiliates/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author itthinx

    (@itthinx)

    10 years, 8 months ago

    Hi,

    If you use a commercial theme or plugin and need support, please go to the official support channel:

    http://www.itthinx.com/forum/affiliates-pro/

    The forums here are for the free products only, but we’re happy to help you on the support channel indicated for Affiliates Pro.

    If you do not receive the password recovery email, please make sure to check if the recovery email has ended up in your junk/spam folder.

    Cheers

    ingyholics

    (@ingyholics)

    10 years, 8 months ago

    I have a question please. How does the user get paid after completing a referral? I tried to run a test by using an affiliate link and then signing up. The referral bonus was accepted and is showing in the affiliate area page for the user but how does that user get paid?

    Thank you

    [email protected]

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Website Trouble’ is closed to new replies.